Property owners who have work they need to be done will sometimes call a construction contractor to take care of it. These individuals expect everything to be up to their expectations and standards. While most construction projects are completed without any issues, there are times when a client just isn’t happy.
There are several different categories of construction defects that clients might claim happened. Understanding exactly what they’re saying happened may help you to determine how to answer the complaint.
Subsurface defects
Subsurface defects have to do with various factors related to the ground. This can sometimes come down to improper site preparation, which could be a contractor issue.
Material defects
Material defects have to do with subpar materials being used for a project. Claims regarding this might be made against the manufacturer, but the contractor may also be named if it’s believed the contractor used subpar materials on purpose or knowingly.
Design defects
Design defects are an issue that usually has to do with the company that designed the project. Contractors who handle their own designs could be held accountable if those designs are defective.
Workmanship defects
Workmanship defects have to do with the quality of the work done on the project. This can come from many different issues, so it’s crucial to determine exactly what’s going on. If the issue was the result of something your company did, you may have to try to work out a resolution with the client so it doesn’t go to court.
Anyone who has a construction defect claim brought against their company should ensure they understand their options for handling it. These claims can be costly, so businesses must take appropriate steps to address them. Working with someone who can help find solutions may be beneficial.